Help Centre
Frequently Asked
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Everything you need to know about buying, charging, financing and owning an EV in Nigeria — answered clearly.
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Buying a Vehicle
Everything you need to know before placing your order — brands, availability, trade-ins, and process.
We are authorised dealers for Tesla, BYD, Hyundai, Kia, Volkswagen, Mercedes-Benz, BMW, Nio, BJEV, and Chery. New brands are added regularly. Browse our full inventory to see every available model and trim.
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Absolutely. Contact our sales team via WhatsApp or the contact page to arrange a test drive at our showroom. We also offer home demonstrations in Lagos, Abuja, and Port Harcourt for customers who prefer it.
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Browse our inventory, select your vehicle, and click "Reserve Now". Complete the form and pay your deposit online via Paystack or Flutterwave. Our sales team will confirm by phone or WhatsApp within 2 hours.
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Yes for many models. Submit a quote request from the vehicle's listing page with your preferred spec, and our team will confirm availability and lead time — usually within 24 hours.
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We accept trade-ins for certain vehicle types. Send us details and photos of your current vehicle via WhatsApp or the contact form and we will provide a valuation within 2 business days.
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Every listing is clearly labelled as New, Used, or Certified Pre-Owned. All vehicles come with full documentation including import papers, manufacturer certificate of conformity, and warranty card.
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Charging & Range
How to charge your EV at home, on the road, and what range to expect in Nigerian conditions.
Yes — every EV we sell can be charged from a standard 240V socket, which every Nigerian home has. Plugging in overnight provides more than enough charge for a typical day of driving. We also install a faster 7 kW home wallbox charger free with every vehicle purchase.
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On a standard 240V socket: 8–12 hours (overnight). On our free home wallbox (7 kW AC): 4–8 hours. On a public DC fast charger (50–250 kW): 20–60 minutes to 80%. Exact times are shown on every vehicle listing.
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In Lagos stop-start traffic, EVs often meet or exceed their official WLTP range figures because regenerative braking recovers energy. At highway speeds, expect 10–20% less. Every listing shows WLTP range; contact us for our in-house Nigerian road test results.
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We recommend maintaining a 20% minimum buffer. If you do run low, call our 24/7 support line. We partner with roadside assistance providers in all major cities. For longer trips, we provide a route plan with charging stops before delivery.
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Significantly cheaper. At current electricity tariffs, the per-kilometre energy cost for an EV is approximately 70–80% lower than a petrol vehicle. Most owners save between ₦70,000 and ₦150,000 per month in fuel alone.
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Yes. If you have a solar installation with battery storage, we can integrate EV charging into your setup. Many of our customers charge their EVs entirely from solar — achieving a near-zero running cost.
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Financing
Our 0% financing offer explained — eligibility, deposits, terms, and early repayment.
Yes — 0% interest financing for qualified buyers. Pay a minimum 20% deposit and spread the balance over 6 to 60 months. Use the finance calculator on any vehicle page for an instant estimate of your monthly payment.
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The minimum deposit is 20% of the vehicle price. A higher deposit reduces your monthly payment proportionally. There is no penalty for paying more upfront.
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A valid government-issued ID (NIN, passport, or driver's licence), proof of address (utility bill or bank statement dated within 3 months), 3 months of bank statements, and proof of income (salary slip or business evidence).
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Initial approval is typically given within 24–48 hours of submitting complete documentation. Full disbursement and vehicle release takes 3–5 business days from approval.
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Yes, with absolutely no early-repayment penalty. Contact our accounts team at any time to arrange early settlement and we will provide a final settlement figure within 24 hours.
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Delivery & Installation
How delivery works, what to expect on handover day, and how your home charger gets installed.
Yes — free delivery to all 36 states and the FCT. We use our own logistics team or certified partners, always with one of our trained engineers present at handover. There is no delivery surcharge anywhere in Nigeria.
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In-stock vehicles: 3–7 business days. Vehicles on order or pre-order: the estimated lead time is shown on the listing. You receive a tracking update at each stage — collection, transit, estimated arrival, and delivery confirmation.
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Our engineer delivers the vehicle, installs your home charging point, walks you through every feature and setting, sets up your mobile app, and provides a 1–2 hour driver training session. You sign a handover checklist confirming everything is in order.
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Yes — a standard home wallbox charger and its installation are included free with every vehicle purchase. The installation covers a single domestic location. For commercial premises or additional locations, contact us for a quote.
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Warranty & Service
What your warranty covers, how to make a claim, and where to get your EV serviced in Nigeria.
Every vehicle includes the full manufacturer's warranty shown on its listing — typically 3–5 years comprehensive cover and 8 years / 160,000 km for the battery. We back these warranties directly in Nigeria so you never deal with an overseas manufacturer.
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Manufacturing defects and significant capacity loss — defined as the battery dropping below 70% of its original capacity within the warranty period. It excludes damage from flooding, unauthorised modification, or misuse.
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Contact our after-sales team via WhatsApp or phone. We will diagnose the issue remotely where possible, and arrange vehicle collection, repair at a certified centre, and re-delivery to you — at no charge for valid warranty claims.
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We have certified service partners in Lagos, Abuja, Port Harcourt, Kano, Enugu, and Ibadan. For other locations, we arrange mobile service visits or collect-and-return servicing. Contact our after-sales team to book.
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A standard annual EV check at our certified workshop costs ₦25,000–₦45,000 — covering tyre rotation, brake fluid check, cabin filter, battery health diagnostic, and software update verification. No oil change required.
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My Account
Managing your account, tracking orders, and accessing your quote and reservation history.
You need an account to complete a reservation and access your order history. Creating one takes under a minute, and you can also sign in instantly with your Google account.
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Log in to your account and visit My Orders — you will see real-time status updates for every reservation. You can also WhatsApp our team for a personal update at any time.
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Yes. Click the ♡ heart icon on any vehicle card or listing page to save it to your Wishlist. Access your saved vehicles at any time from your account dashboard.
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Click "Forgot password?" on the login page and we will email a reset link to your registered address within 2 minutes. Check your spam folder if it does not arrive. Alternatively, use Google sign-in if your account is linked.
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If you used the same email address when placing the order as when you registered, your order will automatically appear in your account dashboard after you log in.
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